Beyond the Norm

Contact us

Have a question, need help choosing a product, or want to speak to a member of the team? Fill out the form and we’ll get back to you within one working day.

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Email

Have a general enquiry? Reach us via email.

jonathan@beyondthenorm.co.uk

Phone

Want to speak with someone directly? Call us.

+44 7818 161512

FAQs

Find quick answers to common questions about our products, delivery, and how we work.

Are your products suitable for home use?

Yes — many of our devices, including Alpha-Stim and soft chambers, are designed for home or personal care with minimal setup.

Do I need a prescription to order?

Some products may require medical supervision depending on your use case. We recommend checking individual product guidance.

How long does delivery take?

Delivery times vary by product. Smaller items usually arrive within 3–5 working days. Larger units, such as chambers, may require scheduling and take longer.

Can I request a consultation before ordering?

Yes — you can use our quote form or contact us directly to discuss your needs and we’ll guide you through your options.

Do products come with a warranty?

Most products include a manufacturer’s warranty. Warranty terms are listed on each product page or available on request.